As a sales agent, Charlotte is aware of the importance of building strong personal relationships on both sides of a business deal and ensures every contact with a new or existing client is an opportunity to raise the benchmark in the quality of her service, advice and results. She has an exceptional ability to be constantly proactive while able to adapt quickly to a marketplace that is ever changing.
Charlotte, with the support from the Elders Team, will ensure that the level of service which is delivered is done so with integrity and of the highest quality.
Gillian & Freddy Wilson
The 'star icons' do not go high enough, should be excellent regarding Charlotte. Throughout the whole process she made it so easy, and property was sold within the week. always in contact, and most importantly always contactable, even at night. I cannot recommend her too highly, Elders at Kings Langley as extremely fortunate to have her on their team. 5/5 Stars
Christopher & Robyn Middlemiss
Chris and I were very impressed with the professionalism and the expertise that was shown to us from the moment we meet Charlotte Dennis and the team. We soon learnt that any issues that arose were quickly resolved and over the weeks we received weekly phone calls to see how things were going and to know they were there when needed. Have no hesitation in recommending them to anyone who is hoping to sell or buy property. 5/5 Stars
Reno Zalidas & Ani Khodaverdi
Charlotte showed excellent service and professionalism. She was sincere and helpful right from the beginning at the open inspection. Her patience and open communication was certainly an advantage. Charlotte was able to respond to all our emails and phone calls in a very timely manner She gave us her honest view and which helped us making an informative decision. Would definitely recommend. 5/5 Stars
Charlotte is a delight to work with. She has an excellent knowledge of the local market, with all the facts and figures on hand to support her opinions and advice. From her first visit to the property she did not offer a generic sales programme, but focused on how best to market *my* house, picking up on unique points other agents had not mentioned. Charlotte has a high level of integrity and ethics. She was on top of all the small details of the property, was always available if I had questions and constantly updated me on the progress of the sales campaign. She had a collaborative approach to our relationship and always fully discussed the reasons for any recommendations. She did not sugar-coat nor promise the unachievable, but what she did promise she delivered, cheerfully and professionally. The result: a stress-free sale and a price significantly above the most optimistic estimates of other agents. 5/5 Stars
Roger & Julie Morgan
When deciding to sell our house we decided to use Elders Real Estate as they have a good reputation in Kings Langley. When Charlootte Cooke came out to see us we both thought she seemed to be a very Knowledgeable person in her field. This proved to be correct nothing was too much trouble for Charlotte, her negotiation and communication skills are both first rate. She turned a sometimes daunting task into a breeze for us. I could not recommend her and the agency any higher as she is also a genuine and very caring person with excellent time keeping and work ethic. We got a good price for our house in somewhat changing market - Very Pleased. 5/5 Stars