24 testimonials found
" Excellent Service "
Charlotte showed excellent service and professionalism. She was sincere and helpful right from the beginning at the open inspection. Her patience and open communication was certainly an advantage. Charlotte was able to respond to all our emails and phone calls in a very timely manner She gave us her honest view and which helped us making an informative decision. Would definitely recommend. 5/5 Stars
" An Absolute Professional "
Charlotte is a delight to work with. She has an excellent knowledge of the local market, with all the facts and figures on hand to support her opinions and advice. From her first visit to the property she did not offer a generic sales programme, but focused on how best to market *my* house, picking up on unique points other agents had not mentioned. Charlotte has a high level of integrity and ethics. She was on top of all the small details of the property, was always available if I had questions and constantly updated me on the progress of the sales campaign. She had a collaborative approach to our relationship and always fully discussed the reasons for any recommendations. She did not sugar-coat nor promise the unachievable, but what she did promise she delivered, cheerfully and professionally. The result: a stress-free sale and a price significantly above the most optimistic estimates of other agents. 5/5 Stars
" Good Agent - 5 star! "
When deciding to sell our house we decided to use Elders Real Estate as they have a good reputation in Kings Langley. When Charlootte Cooke came out to see us we both thought she seemed to be a very Knowledgeable person in her field. This proved to be correct nothing was too much trouble for Charlotte, her negotiation and communication skills are both first rate. She turned a sometimes daunting task into a breeze for us. I could not recommend her and the agency any higher as she is also a genuine and very caring person with excellent time keeping and work ethic. We got a good price for our house in somewhat changing market - Very Pleased. 5/5 Stars
" 133 Whitby Road, Kings Langley "
To Charlotte Cooke Elders Real Estate Kings Langley Dear Charlotte, I write to tell you how pleased i am with the result of the sale of my mother in law's house at 133 Whitby Rd. Kings Langley. Thank you for always being courteous and easy to contact at any time. You always kept us up to date regarding the progress of the sale of the property and were willing to go the extra mile whenever there were questions that i needed an answer too. I believe that the price that you negotiated on our behalf was the best possible one at the time of the sale. I have no hesitation in recommending you and your company to any of your future prospective clients. Once again many thanks, and all the best for your ongoing career in real estate.