An Absolute Professional

Charlotte is a delight to work with. She has an excellent knowledge of the local market, with all the facts and figures on hand to support her opinions and advice. From her first visit to the property she did not offer a generic sales programme, but focused on how best to market *my* house, picking up on unique points other agents had not mentioned. Charlotte has a high level of integrity and ethics. She was on top of all the small details of the property, was always available if I had questions and constantly updated me on the progress of the sales campaign. She had a collaborative approach to our relationship and always fully discussed the reasons for any recommendations. She did not sugar-coat nor promise the unachievable, but what she did promise she delivered, cheerfully and professionally. The result: a stress-free sale and a price significantly above the most optimistic estimates of other agents. 5/5 Stars

John Murray

16 Haddon Close, Glenwood

Dennis, you gave us peace of mind and confidence for a successful outcome. Thank you for a very professional service.   Dear Dennis, Pat and I would like to thank you and your staff for the excellent service that you have given us on the recent sale of our property in Glenwood. From day one, you gave us the confidence that you would endeavour to get the best result on our behalf. We could not have been more pleased with your presentation on what we could expect from you and your staff in the selling of our property. Due to the media output concerning property values, we were a bit concerned as to what effect this may have on our sale, you told us not to worry, all will be well. In fact that is the way it turned out to our great relief.  The price gained was better than expected due to the property climate at the time. I think we had a good relationship during the sale and i hope i did not bug you too much with some of my phone calls. Pat and I would have no hesitation in recommending you and your KIngs Langley office for services that prospective sellers may require on their property. We found that you also negotiated the sale of one of Pat's friends house and she also spoke highly of you and your staff. Thank you Dennis we know that you and your staff will continue to offer the great service you gave us to your new clients.

Richard & Patricia Pope

133 Whitby Road, Kings Langley

To Charlotte Cooke Elders Real Estate Kings Langley Dear Charlotte, I write to tell you how pleased i am with the result of the sale of my mother in law's house at 133 Whitby Rd. Kings Langley. Thank you for always being courteous and easy to contact at any time. You always kept us up to date regarding the progress of the sale of the property and were willing to go the extra mile whenever there were questions that i needed an answer too. I believe that the price that you negotiated on our behalf was the best possible one at the time of the sale. I have no hesitation in recommending you and your company to any of your future prospective clients.  Once again many thanks, and all the best for your ongoing career in real estate.

Rainer Ratinac

9 Blaxland Street, Lalor Park

Dear Dennis, Here's the testimonial letter, which im only too happy to provide in relation to the sale of the Lalor Park property. In the build-up to the sale of our house, we put the standard questions to Elders Real Estate Kings Langley sales director Dennis Ashford. His answers and other know-how he supplied gave us the added motivation to proceed. What he told us added up to sound and essential advice, because even in a property seller's market you need those assurances. Dennis and sales consultant Charlotte Cooke made an inspection and we soon realised how they could better market the property. On the Saturday they conducted a short ópen house', attracting multiple buyers. By mid-week it was sold and contracts of exchange were ready to be signed. It was fun to watch, even though it had not been an easy decision to put up the 'for sale'sign on a home which had been in the family for so many years and which held many wonderful memories. Dennis promised to keep us fuilly informed at every step, which he did. Certainly, the acceleration in Sydney's housing prices helped things along. Having said that, it was Dennis's hard work and management role which drove the sale towards a most successful conclusion. If you're like us, you'll welcome the service he and his office provided. Dennis kept us updated daily, outlined the progress of the 36 counter-offer prices and, all in all, did so in an unfailingly helpful way. It's to be expected a vendor, getting what he or she sets out to achieve, will talk glowingly of the realtor. It's truly fitting in this instance.

Dan Brooks

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