14 testimonials found
" Amazing Experience - Thank You Charlotte "
Charlotte was an absolute pleasure to work with. She would have all the answers about the area we were buying in. She kept us always up to date with what was coming next and was super helpful and accommodating with us being first home buyers. She always greeted us with a smile and we loved the entire experience.
" Selling Your Home With An Amazing Agent! "
Charlotte was amazing! She was professional but also very approachable, making the process much less painful. She displayed a great knowledge of the market, achieving a much higher result than we expected. Our family have used Charlotte on a number of occasions and we would not hesitate to recommend her to anyone contemplating selling their property.
" 10 Out Of 10 "
I’d like to highly recommend Charlotte Cooke of Elders Real Estate Kings Langley. I’m not making this recommendation because we made a lot of money selling our house, although the price far exceeded our expectations. The sale price depends much more on market factors at the time of sale, than on anything a real estate agent might claim to be able to conjure. I’m writing this recommendation based on Charlotte’s competence and professionalism. Markets go up and down. Competence and professionalism don’t go up and down. Through the selling of our house and the purchase of a new property we dealt with many real estate agents. They aren’t all good and some are disgraceful. As the process went on, I became more and more grateful that we were dealing with Charlotte. When Charlotte says she will be there at 3:20 she is there at 3:20. When you text Charlotte she quickly responds (even on Sunday – Sorry Charlotte you can take that out if you don’t want to be held to that). When you ask a more complicated question, she explains the answer simply and gives examples. A two sentence text message may not seem like a big effort but we found those quick texts very reassuring. Charlotte understands that working people’s world’s can’t stop while they are selling a house and that might mean changes of plans day to day. Since she understands that, she has thought ahead about options in case there is a change. One of the things I like most about Charlotte is that she OFFERS advice. She doesn’t say this is how it must be done or this is the only way. She says this is what I think is best, here are my reasons and the decision is yours. Everything wasn’t smooth sailing through the process and Charlotte had explained what could happen, so that we were prepared when things didn’t go perfectly. Charlotte seemed to always get us quickly back on the right track because she was prepared for things not to be perfect. To say we were satisfied with Charlotte’s work would be a gross understatement. She gets a 10 out of 10 from us. Thank you very much Charlotte.
" Outstanding From Start To Finish "
We sold our house with Charlotte in March 2021. We were not familiar with the Auction process and unsure if this was the best sale option for our property. Charlotte guided us through the whole process and made all our decisions easier with her experience & professionalism. Charlotte 's communication was outstanding at all times and she constantly kept us up to date with potential buyers & advised customer feedback after all open homes. We would not hesitate in recommending Charlotte & her team to sell your property.
" Quick & Easy "
My experience with Charlotte and Elders was a very good one she had the house listed very quickly and it sold within a week at a price I was happy with. She was very professional and very easy to get along with I have nothing but praise from my experience with Charlotte and Elders.
" Exceeded My Expectations "
Charlotte was very professional in all aspects of the sale of my property. She made me feel at ease which made the whole experience stress free. Charlotte was always available for us and I will be more than happy to recommend her to anyone who is looking to sell.
" Professional, Efficient, Friendly & Easy To Work With "
Charlotte has an in depth knowledge of property marketing having been in the industry for a long period of time, and this was readily evident in the highly professional manner in which she went about the job entrusted to her. Her communication was excellent, and promptly informed me of all developments taking place. The advice she gave me was unbiased and invaluable which resulted in the property sale being finalized within a very short period of time. The selling experience was absolutely stress-free with Charlotte taking care of every aspect. This is the second property Charlotte has helped me to sell. She has undoubtedly exceeded my expectations - for a second time, and is very highly recommended.
" Prompt And Professional "
Charlotte has been very prompt and professional from the beginning and she has always been honest upfront and good at communicating any updates. Highly recommended!!!
" Professional From Start to Finish "
Excessive knowledge about the local area and all aspects of helping you sell a house. Friendly staff and always there to help in any way. Takes the stress out of selling your home.
" Worry Free "
Charlotte and her team provided a complete outline for presentation and strategy to complete the sale of our home with best outcome for all parties. ...and we appreciated that the best, worry free approach was to trust the professionals - and Charlotte delivered - on time as promised and still managed to impress and exceed our expectations.